CLOUDEK · TRUST CENTRE

How Cloudek handles
your data and AI.

This page describes what the Cloudek website and OpsPilot do with the information you give them, in plain language, so you can decide what to share. It describes how the site works today. It is not an audit report, a certification or a contract.

Updated · Last reviewed

✓ Most tools run in your browser✓ AI is opt-in, with a preview✓ OpsPilot is read-only
01FREE TOOLS

Most tools stay in your browser

Calculators, converters, inspectors and reviewers, such as the CIDR calculator, the PowerShell script risk reviewer, the log secret redactor and the DMARC, SPF and DKIM inspectors, work on the text you give them inside your browser. What you paste is not sent to Cloudek and is not saved by the page. The Email Health Check reads DMARC reports and .eml files you drop on it in your browser; the files are not uploaded.

02ONLY WHEN YOU CLICK

A few tools make a lookup

The domain and mail DNS checker and the Email Health Check send the DNS names being looked up, for example _dmarc.example.com, to Cloudflare’s public DNS-over-HTTPS service after you press the button. Cloudflare receives those names and your IP address, as with any web request. Cloudek does not receive the results. The website SSL and TLS quick check only prepares a Qualys SSL Labs link; the hostname goes to Qualys when you confirm and open it.

03OPTIONAL AI

AI is a button, not a default

Some tools offer an optional “Explain with AI” button. Nothing leaves the page until you press it.

  • An “exactly what will be sent” box shows the masked text first.
  • The page masks email addresses, IPv4 and IPv6 addresses, GUIDs, JSON Web Tokens, cookie and authorization header values, and long token-like strings. Our server masks the text again.
  • For script, policy and email-health tools, only a summary of findings is sent, not the whole script, policy or files. Failure (forensic) DMARC reports are never offered to AI.
  • Requests are size-limited and rate-limited per visitor, with a daily site-wide cap. Requests must come from this website.
04WHAT THE AI SERVICE CAN DO

No tools, no storing, no actions

  • The masked text goes from your browser to Cloudek’s API, hosted on Microsoft Azure, and from there to OpenAI’s API.
  • The model is given no tools. It cannot browse, run anything or change anything.
  • We ask OpenAI not to store the response (store: false). OpenAI may keep API data for a limited period under its own terms, for example for abuse monitoring.
  • Cloudek does not save the text you send or the answer. The server keeps only a short-lived in-memory counter (your IP address and the times of recent requests, plus a daily total) to apply the limits; it is not written to a database.
  • The feature has an off switch. When it is off, the page says AI explanations are not switched on.
05OPSPILOT

OpsPilot is owner-only and read-only

OpsPilot is Cloudek’s own operations workspace for Microsoft 365 and Azure reports. It is not open to the public: it needs a sign-in with the owner role. Its checks are fixed, named read-only queries; it does not run free-form Microsoft Graph queries or PowerShell, and it does not silently run AI-generated commands. Customer tenants are not connected through this website. Access to customer systems is agreed in writing for each engagement.

06SECRETS

Tools do not keep your secrets

The public tools do not store what you paste, including tokens, keys, certificates and logs. Masking and redaction use fixed patterns and can miss things such as names, internal hostnames or unusual secrets; read the result before you share it. The secure password-share and file-request pages are synthetic demonstrations: do not enter real passwords or upload real files.

Where your information goes

What you doWhere it is processedWhat leaves your browser
Use most free toolsIn your browserNothing you paste or drop
Run a DNS or Email Health lookupCloudflare public DNSThe DNS names being looked up, plus your IP address as in any web request
Open the SSL and TLS check linkQualys SSL Labs, after you confirmThe hostname you entered
Press “Explain with AI”Cloudek API on Azure, then OpenAI APIThe masked text shown in the preview, up to 6,000 characters
Visit a public pageCloudek’s own counter, and Google Analytics only if you acceptA fixed page ID; with analytics accepted, also the page path and a fixed page name (details below)
Send a service enquiryYour own email appWhatever you choose to send from the draft it opens
07PAGE VIEWS

How we count visits

Google Analytics 4 is off until you accept it: a notice on public pages asks, and Google Analytics is not loaded and receives nothing unless you press “Accept analytics”. You can change the choice at any time from “Cookie and privacy settings” in the footer. If you accept, a public page sends one page-view event to Google Analytics 4. Public pages also send one request to a Cloudek counter hosted on Azure, whatever you choose. Google receives the page address (domain and path only) and a fixed page name, never query strings, fragments, referrers, document titles or anything you typed. Google signals and ad personalisation are turned off, but Google still receives the technical details that come with any web request, such as your IP address and browser, and sets its own cookies. Cloudek’s counter receives only a page ID from a fixed list and keeps daily totals per page. It sets no cookie and stores no IP address, user agent, referrer or query string. See the privacy notice for the full picture. Analytics is not loaded on a short list of email-review, email DNS and header pages and the secure-transfer demos, or on the private owner pages. You can block it with your browser settings or a content blocker; the tools keep working.

08ENQUIRIES

The enquiry form submits nothing

The service enquiry form works inside your page. It collects a service area, a broad environment and an optional short outcome, then opens a draft in your own email app for you to review and send. Please keep enquiries high level and leave out passwords, tokens, personal data and raw diagnostics. Paid reviews have their own written scope, evidence handling and retention terms, agreed before any access or files are exchanged.

What we do not do

Report a security concern or ask a question

Use the request page and choose “Other IT service enquiry”, or email info@cloudekhosting.com. Describe the issue at a high level and leave out credentials, tokens, personal data and raw logs. We will agree a suitable channel before any evidence is shared. The same contact is published in a security.txt file. A dedicated security mailbox may be added later if the owner sets one up; until this page says so, use the address above.

Scope and limits of this page

This page describes the behaviour of the public website and OpsPilot as of the review date above. It is general information, not legal advice, and it does not replace the written agreement for an engagement. AI output can be wrong or out of date. Third-party services (Cloudflare, Google, Microsoft Azure, OpenAI, Qualys) handle data under their own terms.